Last Updated: April 20, 2025
As TheIToons is a software-as-a-service (SaaS) platform, we do not provide physical products or shipping services. This Shipping and Exchange Policy applies to any digital goods or services offered through our platform (the “Service”) and outlines our policies regarding exchanges or replacements for defective or incorrect digital products.
1. Digital Delivery
All services and digital products are delivered electronically through our website TheIToons.com or mobile applications.
Upon successful subscription or purchase, you will gain immediate access to the Service or digital product via your account.
Ensure that the email address provided during registration is accurate, as we may send access instructions or product details to that address.
2. Exchange Policy
Incorrect or Defective Digital Products: If you receive access to an incorrect or defective digital product (e.g., wrong subscription tier or non-functional feature), please contact us within 7 days of purchase at [email protected].
We will verify the issue and, if eligible, provide access to the correct product or feature at no additional cost.
Exchanges are not available for changes in user preference or if you no longer need the Service.
3. No Physical Shipping
Since our Service is entirely digital, no physical shipping is involved. Any references to “delivery” pertain to the electronic provision of access to the Service.
4. Technical Issues
If you experience technical difficulties accessing the Service, please contact our support team at [email protected]. We will assist in resolving the issue or provide alternative access methods.
5. Contact Us
For questions or assistance with digital delivery or exchanges, please contact:
- Email: [email protected]
- Address: Vadvala Mota Ambaji Mandir, Station Road, Bhavnagar – 364001, Gujarat, India
This policy is subject to change, and updates will be posted on our website.